KiwiSaver Withdrawal Applications

Here for members when you need it the most

KiwiSaver members who are experiencing, or are likely to experience, serious illness or significant financial hardship may be eligible to withdraw part or all of their KiwiSaver balance if they meet the criteria by Workplace Savings NZ.

Although you can’t apply for withdrawal directly through Corporate Trustee Services or Public Trust, as a supervisor for a number of KiwiSaver schemes, we’re an important part of the process.

KiwiSaver withdrawal applications

Applications must be submitted directly to your KiwiSaver provider, who is equipped to guide you through the process and can let you know what to prepare and what to expect at each stage. For Significant Financial Hardship applications, you’ll need to provide details of your income and expenses, assets and liabilities, as well as the reason for the application and what other options have been explored. For Serious Illness applications you’ll need to provide supporting evidence from your doctor or registered medical attendee. Most providers have content available on their website to help you get started and guide you through the process.

How we’re involved

Corporate Trustee Services, a part of Public Trust, is the supervisor for a number of KiwiSaver schemes. This means that if your Kiwisaver provider is one that we’re a supervisor for, we’ll be the ones checking and assessing your application for withdrawal.

We’ll communicate directly with your KiwiSaver provider unless there’s a special request. Most providers have content available on their website to help you get started, and guide you through the process.

As there’s a formal process to follow for hardship withdrawal applications, please be aware that it can take some time for it to be processed. We recommend that you reach out to your provider early if you are experiencing or expect to experience serious illness or financial hardship.