The issue affects some individuals who were employed by Public Trust between 16 February 2011 and 15 November 2017.
Not all employees who worked during this period are affected, as their holiday pay was calculated correctly or at a higher rate.
We are currently working through the final stages to contact former and current employees who have been affected.
All affected employees will receive a back payment that relates to the period from 19 February 2011 to 15 November 2017.
Current affected employees will receive a back payment up until the day the new payroll system fixed any issues (15 November 2017).
Former affected employees will receive a back payment from 16 February 2011 (or when they started) to 15 November 2017 (or when they finished).
We are contacting all affected employees who are owed a back payment. This includes all former employees using their last known home address, email address or mobile number.
If you have not been contacted and believe you may have been affected or are a former employee and have moved since your employment ended, please contact us, using the contact form or email [email protected].
Some employees are not affected by the issues as they were paid correctly when leave was taken and/or did not work overtime.
If you are a former employee, your letter may be on its way to you or we may not have up-to-date contact information. If you believe you may be eligible, please contact us using the contact form or email [email protected].
Payments to affected employees vary by individual circumstances, including leave patterns and history.
Any back payments will be subject to PAYE deductions and KiwiSaver/employee superannuation deductions.
We have used an independent third-party payroll specialist to investigate payroll issues, identify affected employees and calculate back-dated amounts for payment. This approach has been used by other organisations that have had similar issues.
Once we receive and verify your documentation, you will be notified as to whether a back payment is due to you. If it is, you will be asked to ‘Accept’ the payment through an online form. We will then send your information to our Payroll provider Affinity to set you up. You will be sent an email from Affinity to upload a tax form, Kiwisaver form and bank account. We ask you to complete this within 5 days. Without all these forms we will be unable to make your payment. If we need more information from you to process your claim we will get in touch.
From November 2017, Public Trust began using a new payroll system that is compliant with the Holidays Act legislation.
Entitlements for affected employees, including current and former employees, will be made on a monthly basis.
If you are a former employee, we have sent an email to your last known email address (or by text or letter in some cases) detailing the documentation we require from you.
Proof of identity (both sides if double sided) : passport or driver licence.
Verification question: what were the dates you were employed at Public Trust?
Once the verification process is completed, you will receive an email to confirm whether a back payment is due to you. We will then complete the payroll process and you will receive an email that provides a link to the Affinity Payroll system. We will require the following details to be loaded:
Tax code, IRD number, KiwiSaver and bank account details.
Current employees do not need to provide any documentation.
We need to verify your identity and confirm that you are authorised to act on behalf of the estate or person before processing any back payments.
If you believe you may be entitled to a back payment on behalf of an estate or a person for whom you hold power of attorney, please get in touch.
If you are a current employee, we will be using the bank account we have on file for you where you receive your wages.
If you are a former employee, once the verification process is completed, we will provide a logon to the Affinity Payroll system. We will require you to load your up-to-date bank account details onto the Payroll system.
As the back payment is a lump sum payment, the following deductions/contributions will impact this payment:
KiwiSaver – if you are a current KiwiSaver member
Additionally, with KiwiSaver, Public Trust will provide the legislated employer contribution as required.
To ensure you receive the back payment owed to you, we must verify your identify and information relating to your KiwiSaver, tax and bank account.
All back payments will stay with Public Trust for a period of 6 years from the date of 6 February 2020. If the payments are not claimed within the 6-year period, they will then go to IRD as unclaimed monies. This will then need to be claimed and processed through IRD.
We encourage you to contact the relevant organisation such as IRD for advice about whether your back payment affects any agreement you have with them about your current earnings, benefits, child support or any other matters.