Skip to content

Rant or rave, we’d love to hear your feedback

Complaints-process-diagram.png

If we’ve reached deadlock, you do have the option of contacting our external dispute resolution provider, Financial Services Complaints Limited. We abide by the ruling of FSCL on all customer cases.

Financial Services Complaints Limited (FSCL) can be contacted on:

0800 347 257

www.fscl.org.nz

Financial Services Complaints Limited

PO Box 5967

Wellington 6145