Call us

For general enquiries or to make an appointment, call us on:

0800 371 471

or fax us on 0800 371 001.

Your call will be answered between 8.00am and 5.30pm, Monday to Friday. You can leave a message outside these hours.

During the Christmas holidays we're away from the office from Friday 22 December 2017 (5pm close). We'll be open again on Monday 8th January 2018.

To get in touch from overseas:

  • phone +64 3 977 7956
  • fax +64 3 977 7901

Get in touch online

You may enter your details online to:

  • make an appointment we will get back to you to confirm a time
  • request information about any of our products and services.

Or you can email us at

Change your address

To change your address details, call us to request a change of address form.

Note: Public Trust will only use the information that you provide about yourself to carry out our business. We do not sell, publish or give away your information.

Find us
Most of our customer centres are open between 8.30am and 5.00pm, Monday to Friday. In some areas opening hours are reduced, or the office opens for appointments only.

Your feedback
Your feedback is important to us.

Concerns or complaints
If you have any concerns see our complaint process.