To ensure the safety of our people and customers we’ve temporarily closed our customer centres for face-to-face appointments, but our teams are working remotely and are taking appointments over the phone and using video call.

Please be assured that we’re still here for you and remain fully committed to taking care of your estate planning and management needs.

Call us

For general enquiries or to make an appointment, call us on:

0800 371 471

Your call will be answered between 8.00am and 5.30pm, Monday to Friday. You can leave a message outside these hours.

To get in touch from overseas, phone +64 3 977 7956

Get in touch online

You may enter your details online to:

  • make an appointment. We will get back to you to confirm a time.
  • request information about any of our products and services.

Or you can email us at

Change your address

To change your address details, call us to request a change of address form.

Note: Public Trust will only use the information that you provide about yourself to carry out our business. We do not sell, publish or give away your information.

Find us
Our customer centres are temporarily closed for face-to-face appointments, but our teams are working remotely between 8.30am and 5.00pm Monday to Friday.

Your feedback
Your feedback is important to us.

Concerns or complaints
If you have any concerns, see our complaint process.