COVID-19 Update
Customer Centres open at Orange under the Covid Protection Framework
Our customer centres are Orange are open, and we’ll be following strict social distancing and safety guidelines. If you're coming in to see us, please:
Sign in using our Covid QR codes or using our visitor books
Wear a mask and maintain a 2 metre distance from other people. Masks will be available at all of our sites.
Use hand sanitiser when you arrive
Please reschedule your visit if you or someone in your household is unwell or awaiting test results
Please also contact us on 0800 371 471 if you’d prefer a contactless appointment
Customer Centres open at Red under the new Covid Protection Framework by appointment only
All of our Customer Centres are open under RED, but we can only see you in person if you make an appointment.
Please book an appointment if you'd like to come in and see us by calling 0800 371 471
You can also call us to arrange a virtual appointment if you'd feel more comfortable
You can still purchase a will or EPA online
If you are coming in to see us, we ask that you please:
Sign in using our Covid QR codes or using our visitor books and sanitise your hands upon arrival
Wear a mask and maintain a 2 metre distance from other people. Masks will be available at all of our sites
Use hand sanitiser when you arrive
Please reschedule your visit if you or someone in your household is unwell or awaiting test results
Please also contact us on 0800 371 471 if you’d prefer a contactless appointment