Security Policy


We may use 'cookies' to provide you with tailored information from our Public Trust website and to serve you better when you return to it.

A cookie is a small data file that the website sends to your browser which may then store it on your system for later retrieval by our website. Cookies track your movements through different websites; they do not record any other personal information about you.

Cookies are widely used on websites to help with navigation and to help personalise your experience when you visit a website. You should be able to instruct your browser not to accept cookies, or to notify you when you receive them. You do not need to accept cookies to access our services on the internet, but if you choose not to accept them some information may not be available to you.


To ensure your security, please ensure you have an up-to-date web browser and your system has the latest system updates.

The internet is not a secure environment. We recommend that you should only provide confidential information within a secure environment. When using Public Trust online, or other areas of the Public Trust website where you may be asked to provide confidential information, you should ensure that your web browser has a secure session running.

Checking the security of your session

Depending on your browser, the two main ways to tell if you are in a secure session are...

  • a padlock symbol is displayed, normally in the bottom right corner of the screen
  • the url, in the web location address bar, starts with https, rather than http.

The most important thing for you to remember is never to let anyone else know your online ID or password. Public Trust employees will never ask for your online ID or password, and you should never enter these on any website except Public Trust online.

Digital certificate

We have a digital certificate verifying that our online site is encrypted and secure.