Who is eligible?
Customers who purchase a new will product1, or update (re-open or renew) an existing will product on or after 6pm on 2 October 2025 will receive a free annual ‘like-for-like’ will update (re-open or renew) until further notice (“Update”).
How does the Update work?
The Update is:
limited to ‘like-for-like’ will products in the same channel only – for example, a customer who purchases one basic online will product, will receive one free basic online will product update (re-open or renew);
applied to both mirror wills, even if the primary mirror will was purchased or updated (re-opened or renewed) prior to 6pm on 2 October 2025;
accessible within 12 months of payment date, and then every 12 months thereafter; and
available from 6pm on 2 October 2025 until further notice.
How do I access the Update?
Customers will receive a discount code and/or specific instructions on how to access the Update.
Online Upgrades
When accessing the Update, customers who wish to upgrade their online will product must pay the difference between the price of their existing will product and the price of the upgraded will product as at the date of accessing the Update.
What is not included?
Update does not apply to any other products or services. Update cannot be used in conjunction with a Public Trust promotional offer or discount.
Other information
These terms and conditions are to be read in conjunction with Public Trust’s In-centre Terms of Engagement or Online Document Tool Terms of Engagement.