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Last made a will before selfies were invented? Then it may be time to update it.

Updating your will is your opportunity to look after the people you love most when you pass away. You can update your will online or call us now to book an appointment at your local branch, and we’ll walk you through it.

How do I get a will?


In person


Easy & Fast
make a will from the comfort of your couch in as little as 20 minutes.
Built for your circumstances
basic, standard, and comprehensive options are available.
Secure and accessible
our online platform is available 24/7, with local support via live chat or phone.
Seamless add-ons
create an Enduring Power of Attorney or statement of wishes in your own time, online.

In person

Thorough and guided
our specialists make sure you understand exactly what each decision means.
Specific to your needs
we’ll draft a will tailored to your situation and needs.
Simple and efficient
after your preparation (25 mins), the initial appointment only takes around 1 hour.
include an Enduring Power of Attorney or establish a trust to suit your needs.

The process for creating a will


Preparation should take around 25 minutes. You’ll need to consider who will be your beneficiaries, what valuable assets you own, who you would like to receive them, who will be your executor, who you want to care for any minor children and what you would like for your funeral.  See our guide for 5 things to think about when making your will.


Online, complete the document in your own time. In person, one of our experts will lead you through the process of preparing your will, and answer any questions you may have. This can take from 20 minutes online for a simple will, to 1.5 hours in person for a complex will.

Review & approval (in person only)

We’ll prepare and check your will and then send it to you for approval before signing. This usually happens 3-5 working days after your consultation, and is your chance to ensure everything is correct.

Signing & safe storage

If you create your will in one of our customer centres we’ll help you witness and sign your will before storing it in our vault if that is what you want. This takes around 15 minutes, and we’ll give you a copy to take home with you. Online wills also need to be printed out and signed in front of two witnesses.

Have things changed?

We recommend reviewing your will every year to make sure it’s still up to date.

It's important to review your will regularly, especially after any significant events or changes in your life like welcoming a new baby, ending or starting a relationship, and buying or selling a home or business. We’ll send you a reminder to check your will after a year.

Don’t wait any longer - get started online now


Basic Online Will

Straightforward needs. Simple will.

Standard Online Will

Common needs. Standard will.

Comprehensive Online Will

Uncommon needs and structures.

In-Centre Will

For anyone who would prefer to create their Will in person alongside one of our experts.

What happens after you die?

Frequently Asked Questions