Student Refund Guides

Depending on the situation of the student, you may need to use one, two or three of the following charts in combination. For example, when submitting a refund for an international student, you will need to refer to charts 1, 2 and 3.

1. Which refund form to use and when (Student Present/Student Not Present)

2. International student withdrawal and refund entitlements

3. International student refund documents required

4. Domestic student withdrawal and refund entitlements

5. PTE full fees claim

  • Shows how and when the student can be paid the student fees, when the student has withdrawn and is not entitled to a refund.
  • Lists the necessary supporting documents.
  • PTE full fees claim flow chart (PDF)