Support for Training Providers

This documentation is designed to help Providers with using the Fee Protect website.

E-Learning Module

You can also view our e-learning module for providers by clicking the image below:

(The e-learning module will open in a new window.)

Please Note:

  1. If you receive the following error:
  2. Please click OK. The module will run as normal.

Contact Us

Fee Protect Help Desk
By phone0800 494 733
8:00am – 5:00pm
By emailfeeprotect@publictrust.co.nz
Sending student acknowledgement forms, refund forms and milestone forms
By email – general enquiries & refund formsfeeprotect@publictrust.co.nz
By email – acknowledgement forms
Note: maximum of 2 forms as a pdf document, and 10 pdf documents per email attachment.
feeprotectapplications@publictrust.co.nz