New GM Marketing and Customer Experience

Media release
31 October, 2019

New Zealand’s oldest and largest trustee services organisation, Public Trust, welcomes Sarah Pepworth to the newly created executive role of General Manager Marketing and Customer Experience.

Sarah is an experienced brand and marketing communications leader, with a history of working in fast-paced, competitive organisations.

This includes nearly 7 years in the UK’s telco industry at BT Group and included the role of Head of Marketing for Plusnet – BT’s value growth brand.

The last 2 years have seen her as Head of Marketing for New Zealand Steel and instrumental in the relaunch of the COLORSTEEL® brand.

“I am passionate about people, investing in their personal development and building brilliant teams,” says Sarah. “It’s a great time to be joining Public Trust as it rolls out and develops new initiatives that are transforming the business.”

It’s a sentiment shared by Public Trust CE Glenys Talivai.

“Sarah’s broad experience in customer relationship management, insights, retention and events make her ideally placed to help Public Trust further develop its voice in the market, as well as our customers’ experience,” says Glenys.


Contact: Ian Letham, Content & Communications Consultant

Phone: +64 22 070 0979

Email: ian.letham@publictrust.co.nz