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Christchurch earthquake information

Our sympathy and thoughts are with our people, our customers and all of those affected by the earthquake. We continue to focus on supporting our employees and customers who live in Christchurch and the surrounding areas.

Public Trust is committed to the business recovery efforts in Christchurch and has been helping in a practical way by offering information and advice for those in need.

We are now operating in new premises in Christchurch:

  • find our customer centre in Riccarton with the address finder
  • open for appointments from 8:30 - 5:00 Monday to Friday

To make an appointment, contact Public Trust on 0800 371 471.

Public Trust is supporting the Christchurch Earthquake Appeal. This is a global fundraiser for the recovery effort in the city and the Canterbury region which has been established by the New Zealand Government and was launched by Prime Minister John Key.

Donate to the New Zealand Government official Christchurch Earthquake Appeal

Message from Public Trust's Chief Executive 25 February 2011.

Frequently Asked Questions (FAQs)

Information for insurance customers

General insurance
Any Christchurch customers who have AON Stylecover insurance through Public Trust should first contact the Earthquake Commission on 0800 326 243.  Alternatively, you can contact AON Stylecover on their emergency assist number 0800 808 121.

Life and trauma insurance
If you are a Public Trust customer who has life and trauma insurance through OnePath and need to talk to someone please call the dedicated team on 0508 464 888.

Information for home loan customers
If you are a mortgage customer affected by the earthquake please contact us on 0800 345 012 to discuss your situation and how we may be able to help you.

Information for students at Private Training Establishments in Christchurch
All students should contact their education provider in the first instance. If you cannot get in contact with your provider, or if want to discuss your enrolment status, phone the New Zealand Qualifications Authority on 0800 697 296, or call Public Trust on 0800 494 733

Other useful links