Find us
You are welcome to drop in to one of our customer centres. To ensure you get to speak to the right person, you can make an appointment online, or call us on
0800 371 471.
Most of our customer centres are open from 8.30am - 5.00pm Monday to Friday. In some areas opening hours are reduced, or the office opens for appointments only.
Find a Public Trust customer centre:
Alexandra
Alexandra Harcourts Premises, Cnr Tarbert & Limerick Streets, Alexandra
Telephone: 0800 371 471
Fax: 03 955 3730
Telephone: 0800 371 471
Fax: 03 955 3730
Postal: c/- P O Box 5815, Moray Place, Dunedin 9058
Parking: Street parking only
Access: Report to Alexandra Harcourts Reception which is on the ground floor. Stairs to office - if access is an issue, please call 0800 371 471 to arrange assistance.
First Tuesday, Wednesday, Thursday of each month - Tuesday 9.30am to 4.00pm, Wed/Thurs 9.00am to 4.00pm
By appointment only
Ashburton
Manchester Unity Office, 306 Havelock Street, Ashburton
Telephone: 0800 371 471
Fax: 03 956 3740
Telephone: 0800 371 471
Fax: 03 956 3740
Postal: c/- P O Box 559, Timaru 7940
Location: Opposite the Police Station
Parking: Street parking only
Access: Ground level, wheelchair access
Tuesday and Thursday 9.30am to 4.00pm
By appointment only
Auckland Central - Greenlane
Level 3, 205 Great South Road, Greenlane, Auckland
Telephone: 0800 371 471
Fax: 09 985 6883
Telephone: 0800 371 471
Fax: 09 985 6883
Postal: Private Bag 17906, Greenlane, Auckland 1141
Location: Opposite the two-storied McDonalds and Countdown supermarket, near the Greenlane interchange
Parking: Parking is available around the side of the building - look for the Public Trust designated car parking spaces
Access: No steps, double doors, lift to Level 3
8.30am to 5.00pm Monday to Friday
Balclutha
c/- Molyneux Taxation Service, Clutha Leader Building, 16 James Street, Balclutha
Telephone: 0800 371 471
Telephone: 0800 371 471
Postal: c/- P O Box 5815, Moray Place, Dunedin 9058
Parking: Street parking only
Access: Ground floor, entrance through Clutha Print
Thursday 10.00am to 3.00pm
By appointment only
Blenheim
The Forum Building, Cnr Queen & High Streets, Blenheim
Telephone: 0800 371 471
Fax: 03 984 3010
Telephone: 0800 371 471
Fax: 03 984 3010
Postal: P O Box 40, Blenheim 7240
Location: The Forum Building, which is the old Countrywide building opposite UFS
Parking: Street parking only
Access: Ground floor
8.30am to 5.00pm Monday to Friday
Botany
318 Ti Rakau Drive, East Tamaki
Telephone: 0800 371 471
Fax: 09 534 2836
Telephone: 0800 371 471
Fax: 09 534 2836
Postal: PO Box 76275, Manukau City 2241
Location: At the intersection of Harris Road and Ti Rakau Drive, next to the medical centre.
Parking: Outside office
Access: Entrance at street level.
8.30am to 5.00pm Monday to Friday
Appointments booked through 0800 371 471 are recommended.
Appointments booked through 0800 371 471 are recommended.
Christchurch
70-72 Riccarton Road
Telephone: 0800 371 471
Fax: 03 977 3770
Telephone: 0800 371 471
Fax: 03 977 3770
Postal: P O Box 13846, Armagh, Christchurch 8141
Location: Opposite the BNZ on Riccarton Road
Parking: 5 customer car parks in front of office including a paraplegic car park by entrance
Access: Ground floor, no steps
8.30am to 5.00pm Monday to Friday
Corporate
Level 10, 141 Willis Street, Wellington
Telephone: 0800 371 471
Fax: 04 978 4465
Telephone: 0800 371 471
Fax: 04 978 4465
Postal: P O Box 5067, Wellington
Location: East side of Willis Street near intersection with Manners Street
Parking: Parking garage a few doors down Willis Street heading South
Access: Flat entry with full lift access
8.30am to 5.00pm Monday to Friday
Dunedin
Cnr Moray & Filleul Streets, Dunedin
Telephone: 0800 371 471
Fax: 03 955 3730
Telephone: 0800 371 471
Fax: 03 955 3730
Postal: P O Box 5815, Moray Place Dunedin 9058
Location: Opposite Public Library and Town Hall
Parking: Council parking across the road
Access: Ground floor, no steps
8.30am to 5.00pm Monday to Friday
Gore
1 Main Street, Gore
Telephone: 0800 371 471
Fax: 03 948 3720
Telephone: 0800 371 471
Fax: 03 948 3720
Postal: c/ - P O Box 831, Invercargill 9840
Location: In Ray White building, opposite the Police Station
Parking: Metered parking on Main Street or free parking on Brennan Lane (behind Ray White building)
Access: Street frontage - no steps
Wednesday 10.00am to 4.00pm
By appointment only
Greymouth
129 Tainui Street, Greymouth
Telephone: 0800 371 471
Fax: 03 768 7405
Telephone: 0800 371 471
Fax: 03 768 7405
Postal: P O Box 367, Greymouth 7840
Location: Along from Challenge Service Station, next to Breeze Motel
Parking: Both off-street and on street parking
Access: Entrance at street level with wheelchair access
8.30am to 5.00pm Monday to Friday
Hamilton
Ground Floor, BNZ Centre, 354 Victoria Street, Hamilton
Telephone: 0800 371 471
Fax: 07 958 7020
Telephone: 0800 371 471
Fax: 07 958 7020
Postal: P O Box 429, Hamilton 3240
Location: 354 Victoria Street, in the BNZ Centre, between BNZ and Novotel, opposite Garden Place
Parking: Street parking or paid parking under Skycity
Access: From Victoria Street entrance, at street level
8.30am to 5.00pm Monday to Friday
Hastings
301 North Karamu Road, Hastings
Telephone: 0800 371 471
Fax: 06 974 6230
Telephone: 0800 371 471
Fax: 06 974 6230
Postal: P O Box 249, Hastings 4156
Location: Opposite K Mart carpark, Corner Karamu and Avenue Road
Parking: At rear of building, off Avenue Road
Access: Entrance at street level
8.30am to 5.00pm Monday to Friday
Hawera
Cnr Nelson & Union Streets, Hawera
Telephone: 0800 371 471
Fax: 06 902 2150
Telephone: 0800 371 471
Fax: 06 902 2150
Postal: P O Box 648, New Plymouth
Location: Shared office with Selwyn Metcalf Real Ltd, cnr Nelson & Union Streets
Parking: One hour street parking
Access: Entrance at street level
8.00am to 4.30pm Wednesday
By appointment only
Henderson
6 Alderman Drive, Henderson
Telephone: 0800 371 471
Fax: 09 836 9119
Telephone: 0800 371 471
Fax: 09 836 9119
Postal: P O Box 21359, Henderson, Waitakere 0650
Location: In the same building as family planning, and are located in the same car park as the Henderson Centre Pak n Save.
(Not other Pak n Save off Lincoln Road)
Parking: DO NOT use Pak n Save car parks - your car will be towed. Use parks 5,6,7,8 and 9 at the front of the building.
Access: Entrance at street level
8.30am to 5.00pm Monday to Friday
Hokitika
Heartland Services Building, 49 Tancred Street, Hokitika
Telephone: 0800 371 471
Fax: 03 768 7405
Telephone: 0800 371 471
Fax: 03 768 7405
Postal: c/- P O Box 367, Greymouth 7840
Location: Parallel to the main shopping street
Parking: Street parking
Access: Ground floor
1st Wednesday every month, 10.30am to 4.00pm
By appointment only
Invercargill
73 Kelvin Street, Invercargill
Telephone: 0800 371 471
Fax: 03 948 3720
Telephone: 0800 371 471
Fax: 03 948 3720
Postal: P O Box 831, Invercargill 9840
Location: Next door to Dowsons Shoes and diagonally opposite Westpac
Parking: Parking at the side of the building
Access: Access including wheelchair access through the front doors
8.30am to 5.00pm Monday to Friday
Kapiti Coast
Unit 7,
11 Amohia Stree
Kapiti Lights
Paraparaumu
Telephone: 0800 371 471
Fax: 04 904 4383
Telephone: 0800 371 471
Fax: 04 904 4383
Postal: P O Box 254, Paraparaumu 5254
Parking: Customer Car Parking available.
Access: Wheelchair access, entrance at street level
8.30am to 5.00pm Monday to Friday
Levin
PGG Wrightsons Real Estate - 265A Oxford Street, Levin.
Telephone: 0800 371 471
Telephone: 0800 371 471
Postal: c/- P O Box 254, Paraparaumu 5254
Location: Almost next door to the National Bank on the corner
Parking: Behind the building near the railway lines
Access: Ramp
9.00am to 4.00pm Wednesday.
Appointments booked through 0800 371 471 are recommended.
Appointments booked through 0800 371 471 are recommended.
By appointment only
Lower Hutt
Ground Floor, Public Trust House, 40 Queens Drive, Lower Hutt
Telephone: 0800 371 471
Fax: 04 978 4938
Telephone: 0800 371 471
Fax: 04 978 4938
Postal: P O Box 30743, Lower Hutt 5040
Location: Opposite Briscoes and Rebel Sport
Parking: Street parking only
Access: Ground floor
8.30am to 5.00pm Monday to Friday
Manukau
Merial House, Cnr Osterley & Putney Way
Telephone: 0800 371 471
Fax: 09 985 5570
Telephone: 0800 371 471
Fax: 09 985 5570
Postal: P O Box 76275, Manukau City, Manukau 2241
Location: Opposite the Civic Centre Car Park - to the left and in front of a large ANZ building
Parking: Manukau City Shopping Centre or Civic Centre Car Park
Access: Entrance at street level
8.30am to 5.00pm Monday to Friday
Masterton
229 Queen Street, Masterton
Telephone: 0800 371 471
Fax: 06 946 6190
Telephone: 0800 371 471
Fax: 06 946 6190
Postal: P O Box 16, Masterton 5840
Location: Next to Dick Smith.
Parking: Metered parking in Queen Street. Public Carpark corner of Essex and Chapel Streets.
Access: Flat access. Wheelchair access.
8.30am to 5.00pm Monday to Friday
Napier
136 Hastings Street, Napier
Telephone: 0800 371 471
Fax: 06 974 6140
Telephone: 0800 371 471
Fax: 06 974 6140
Postal: P O Box 249, Hastings 4156
Location: Two doors from the BNZ, next to Jessica Giftworld, same block as the Post Office on the other side
Parking: Street parking only
Access: Raised rounded step suitable wheelchair access
8.30am to 5.00pm Monday to Friday
Appointments booked through 0800 371 471 are recommended.
Appointments booked through 0800 371 471 are recommended.
Nelson
9 Buxton Square, Nelson
Telephone: 0800 371 471
Fax: 04 978 5340
Telephone: 0800 371 471
Fax: 04 978 5340
Postal: P O Box 441, Nelson 7040
Location: Across the car park from Farmers, 2 doors down from Matthews Optometrists
Parking: Buxton Car Park
Access: Ground floor office - there is a disability car park right outside the office. A disability scooter is provided and owned by the Arthritis Foundation - available to all people with a disability to use within the town area. Public Trust is the pick up and drop off point. If the scooter is required, please call 0800 371 471 to arrange.
8.30am to 5.00pm Monday to Friday
New Plymouth
24 Currie Street, New Plymouth
Telephone: 0800 371 471
Fax: 06 968 6160
Telephone: 0800 371 471
Fax: 06 968 6160
Postal: P O Box 648, Taranaki Mail Centre, New Plymouth 4340
Location: Opposite the Post Office, next door to Starbucks
Parking: Available in Centre City Car Park, which is in close proximity to centre
Access: Ground floor, no steps, auto door
8.30am to 5.00pm Monday to Friday
Oamaru
Finance House, 22 Wear Street, Oamaru
Telephone: 0800 371 471
Fax: 03 956 3740
Telephone: 0800 371 471
Fax: 03 956 3740
Postal: c/- P O Box 559, Timaru 7940
Parking: Metered parking outside office, or unmetered available within a block of the office
Access: Wheelchair access
Wednesday 10.00am to 4.00pm
By appointment only
Orewa
12 Tamariki Avenue, Orewa
Telephone: 0800 371 471
Fax: 09 427 9340
Telephone: 0800 371 471
Fax: 09 427 9340
Postal: P O Box 288, Orewa 0946
Location: Opposite the Nautilus Apartment Building entrance
Parking: Plenty of parks nearby. Closest bus stop is outside New World on Moana Avenue.
Access: Wheelchair access
8.30am to 5.00pm Monday to Friday
Palmerston North
7 The Square, Palmerston North
Telephone: 0800 371 471
Fax: 06 952 6390
Telephone: 0800 371 471
Fax: 06 952 6390
Postal: P O Box 1041, Palmerston North Central, Palmerston North 4440
Location: Ground floor of the new library building. It is also known as the old DIC building.
Parking: On the street in front of the office, although it is very busy. Pay and display parking in the middle of The Square.
Access: Wheelchair access
8.30am to 5.00pm Monday to Friday
Papamoa
New Zealand Home Loan Building, 39A Domain Road, Papamoa
Telephone: 0800 371 471
Fax: 07 927 7030
Telephone: 0800 371 471
Fax: 07 927 7030
Postal: c/- P O Box 13245, Tauranga Central, Tauranga 3141
Location: Looks like a residential home but has been converted into a business, past BP Service Station about 100m along towards Te Puke
Parking: Free parking on street in front of office
Access: Access at ground level, wheelchair ramp
Monday and Friday only 8.30am to 5.00pm
By appointment only
Porirua
Unit 5, Kilkerran Place, Porirua
Telephone: 0800 371 471
Fax: 04 237 5830
Telephone: 0800 371 471
Fax: 04 237 5830
Postal: P O Box 254, Paraparaumu 5254
Location: Opposite Countdown along from the National Bank towards the Police Station end and across from the Park
Parking: Free parking outside office
Access: Ground floor, level with footpath
8.30am to 5.00pm Monday to Friday
Appointments booked through 0800 371 471 are recommended.
Appointments booked through 0800 371 471 are recommended.
Reefton
Tai Poutini Polytechnic Campus, 126 - 146 Buller Road, Reefton
Telephone: 0800 371 471
Fax: 03 768 7405
Telephone: 0800 371 471
Fax: 03 768 7405
Postal: c/- PO Box 367, Greymouth 7840
Location: Mobile office - Tai Poutini Polytechnic Campus. Known as the old primary school building
Parking: Parking on site
Access: Ask administration staff at main entrance to see Public Trust
3rd Wednesday every month, 10.30am - 4.00pm
By appointment only
Rotorua
1261 Hinemoa Street, Rotorua
Telephone: 0800 371 471
Fax: 07 348 7063
Telephone: 0800 371 471
Fax: 07 348 7063
Postal: P O Box 1540, Rotorua 3040
Location: Next to the Law shop, diagonally opposite ANZ bank
Parking: Mixture of 15 minute parking and metered parking on street
Access: Wheelchair access
8.30am to 5.00pm Monday to Friday
Takapuna
Cnr Lake & Huron Streets, Takapuna
Telephone: 0800 371 471
Fax: 09 985 5540
Telephone: 0800 371 471
Fax: 09 985 5540
Postal: P O Box 33046, Takapuna 0740
Location: On the ground floor of the NZI building. Opposite corner to Westpac.
Parking: Metered parking in Huron Street. Westfield Shopping Town has free car parking or Central Car Park (costs).
Access: Wheelchair access
8.30am to 5.00pm Monday to Friday
Taupo
First Floor, Westerman Property, 14 Ruapehu Street, Taupo
Telephone: 0800 371 471
Fax: 07 348 7063
Telephone: 0800 371 471
Fax: 07 348 7063
Postal: c/- P O Box 1540, Rotorua 3040
Location: Opposite McDonalds Family Restaurant
Parking: Street parking available outside the office. Parking is all one hour.
Access: Wheelchair access via lift
Every Wednesday 9.00am to 4.00pm
By appointment only
Tauranga
69 Spring Street, Tauranga
Telephone: 0800 371 471
Fax: 07 927 7030
Telephone: 0800 371 471
Fax: 07 927 7030
Postal: P O Box 13245, Tauranga Central, Tauranga 3141
Location: Corner of Spring & Durham Streets, up the rise from the ANZ Bank
Parking: Eight customer car parks, entrance off Durham Street; Council carpark also across the road
Access: Wheelchair access - tight squeeze from car parks but street access is fine
8.30am to 5.00pm Monday to Friday
Thames
Pollen Street, Thames
Telephone: 0800 371 471
Fax: 07 958 7020
Telephone: 0800 371 471
Fax: 07 958 7020
Postal: c/- P O Box 429, Hamilton 3240
Location: Corner of Pollen & Sealey Streets, on the opposite corner to BNZ
Parking: Parking either on Pollen Street or Sealey Street. Disabled parks are available opposite in Sealey Street.
Access: Wheelchair access
Wednesday and Thursday, 9.00am to 4.00pm
By appointment only
Timaru
25-33 Canon Street, Timaru
Telephone: 0800 371 471
Fax: 03 956 3740
Telephone: 0800 371 471
Fax: 03 956 3740
Postal: P O Box 559, Timaru 7940
Location: In between Movie Max and Ballantynes
Parking: Customer parks outside office
Access: Wheelchair access
8.30am to 5.00pm Monday to Friday
Upper Hutt
2 Gibbons Street, Upper Hutt
Telephone: 0800 371 471
Fax: 04 939 9170
Telephone: 0800 371 471
Fax: 04 939 9170
Postal: P O Box 30743, Lower Hutt 5040
Location: Next to Pak 'n Save
Parking: Pak 'n Save carpark or some street parking available
Access: Wheelchair access - only one small step
8.30am to 5.00pm Monday to Friday
Appointments booked through 0800 371 471 are recommended.
Appointments booked through 0800 371 471 are recommended.
Wanganui
88 Victoria Avenue, Wanganui
Telephone: 0800 371 471
Fax: 06 965 6200
Telephone: 0800 371 471
Fax: 06 965 6200
Postal: P O Box 1041, Palmerston North 4440
Location: Across the street from the old ANZ Bank site and ASB Bank - next door to Footloose Shoes.
Parking: Street frontage (can be very busy), or pay and display in carpark adjacent to The Brick House in St Hill Street.
Access: Wheelchair access
8.30am to 5.00pm Monday to Friday
Appointments booked through 0800 371 471 are recommended.
Appointments booked through 0800 371 471 are recommended.
Wellington
117 - 125 Lambton Quay, Wellington
Telephone: 0800 371 471
Fax: 04 978 4640
Telephone: 0800 371 471
Fax: 04 978 4640
Postal: P O Box 5024, Wellington 6145
Location: Next door to the old Public Trust building, which is on the corner of Lambton Quay and Stout Street - ground floor
Parking: Metered parking in the surrounding streets or parking buildings
Access: Wheelchair access, flat entrance into office
8.30am to 5.00pm Monday to Friday
Westport
Buller Real Estate, 132 Palmerston Street, Westport
Telephone: 0800 371 471
Fax: 03 768 7405
Telephone: 0800 371 471
Fax: 03 768 7405
Postal: PO Box 367, Greymouth 7840
Location: Mobile office - opposite the Cosmopolitan Hotel
Parking: Street parking (free)
Access: Ground floor
2nd and 4th Wednesday every month, 10.30am to 3.30pm
By appointment only
Whakatane
Esplanade Mall, 45 Kakahoroa Drive, Whakatane
Telephone: 0800 371 471
Fax: 07 308 5625
Telephone: 0800 371 471
Fax: 07 308 5625
Postal: P O Box 104, Whakatane 3158
Location: The walkway from Baxter's Cafe to The Warehouse. We are in the mall (on the left) which takes you through to the Strand
Parking: Parking available between New World and The Warehouse
Access: Wheelchair access
Tuesday, Wednesday and Thursday, 9.00am to 4.00pm
By appointment only
Whangarei
92 Bank Street, Whangarei
Telephone: 0800 371 471
Fax: 09 430 8337
Telephone: 0800 371 471
Fax: 09 430 8337
Postal: P O Box 642, Whangarei 0140
Location: Opposite Ezumi Restuarant, just up from Nectar Cafe.
Parking: Metered parking on Bank Street. Council car park across the road behind the old Municipal builidng.
Access: Wheelchair access
8.30am to 5.00pm Monday to Friday