Website Terms and Conditions
A disclosure statement is available, on request and free of charge.
Application of conditions
By accessing the Public Trust website (`website'), you agree that these terms and conditions apply to your use of the website.
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Changes to Terms and Conditions
We may add to, remove or change these terms and conditions from time to time. We will give you notice on the website of any changes and the date from when they become effective. Your continued use of the website will indicate your acceptance of the changes. If you do not wish to accept them, you must not access the website.
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Copyright and other Intellectual Property
The materials contained on our website are protected under copyright and other laws of New Zealand, and under international conventions and similar laws abroad. Unless otherwise stated, copyright and other intellectual property rights in all material published on the website belongs to Public Trust.
The name and logo of Public Trust and certain other logos used on the Website are registered trademarks. You are not permitted to use or reproduce or allow anyone else to use or reproduce these trademarks for any reason without our express written permission.
For any material on this website that is identified as being subject to copyright of a third party, authorisation to use or reproduce such material must be obtained from that copyright holder.
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Website Information
Apart from the content provided in relation to the Public Trust online service, the information contained on our website is for general information and use only. We make every effort to ensure that the content of the website is up to date and error-free, but we do not give any guarantee or other assurance as to the accuracy, completeness, timeliness or fitness for any particular purpose of the content. Content on this website is not intended to be a substitute for commercial judgement or professional advice. You should not act in reliance upon any content of the website without first obtaining professional advice relevant to your circumstances.
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Responsibility for Loss
To the full extent legally allowable, we disclaim all responsibility for damages or losses (including financial loss, loss of revenue, loss of profits or savings, indirect or consequential losses) arising in contract, tort (including negligence) or otherwise from your use of, or inability to use, our website, including our online service. This disclaimer also applies to any material appearing on our website, or from any action or decision taken as a result of using our website, including our online service.
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Links
The website contains links to other websites. We do not accept any responsibility or liability in relation to any content on websites that are not under our direct control. We require you to obtain our permission before linking to our website. If you would like to link to our website, please email your request to is.operations@publictrust.co.nz
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Viruses
Although we intend to take reasonable steps to prevent the introduction of viruses or other destructive materials to our website or online service, we do not guarantee that the service or materials that may be available from our website do not contain such destructive features. We will not be liable for any damages or harm attributable to such features. If you rely on any materials available through this website, you do so solely at your own risk.
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Changes to Website
We may change the website from time to time. We reserve the right to change, modify, suspend or discontinue any or all parts of our website or our online service at any time. We also reserve the right at any time to charge fees for access to any materials appearing on the website or as part of our online service by advising you on the website.
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Site Access
Access to our website, including the Public Trust online service, may be interrupted, restricted or delayed from time to time. However, we will not be liable for damages or refunds in these circumstances.
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Complaints
If we have let you down in any way please contact us on complaints@publictrust.co.nz or write to us at...
Public Trust Customer Complaints
Private Bag 17906
Greenlane -
Communications
Any communication from us to you will be sent to your email address via an unsecured Internet connection. Consequently, the confidentiality of emails cannot be guaranteed. However, we will not use email to send personal information unless you specifically request us to do so.
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Applicable Law
These conditions and any agreements with Public Trust arising from our website are deemed to have been made in New Zealand and are governed by New Zealand law. Any dispute relating to our terms and conditions or any relevant agreement shall be referred to the New Zealand courts and the New Zealand courts shall have jurisdiction to hear and determine any such dispute.
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Consumer Guarantees
The disclaimers and limitations of liability set out in these terms and conditions do not effect your rights under the Consumer Guarantees Act 1993, nor are they intended to exclude liability arising under statute.
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Other Conditions
Further conditions apply to your use of the Public Trust online service. Your acceptance of our conditions and the further conditions applicable to the online service constitutes an agreement made between you (the customer) and us (Public Trust) for the use of our online services. Online services will be carried out in accordance with these conditions only.
Login and register
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Public Trust online service registration
As part of our website service, we provide a service called Public Trust online. When you register to use this service, there are some extra conditions that are set out below.
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Inaccurate information
All information provided to us must be complete and accurate. If your information changes, you will be responsible for providing us with the updated information. We cannot be held liable for any loss, damage or consequence as a result of inaccurate or incomplete information we receive from you.
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Password security
When we accept your registration we provide you with a user identification (online ID) and password. You are responsible for any use of our online service with your online ID and password and protecting your online ID and password from unauthorised use You agree to notify us immediately by email to is.operations@publictrust.co.nz if you think anyone else may have used your online ID or password.
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Updating your documents if your circumstances change
If you use our online service to make a Will, you are responsible for updating your Will if your circumstances change. We cannot be held liable for any loss, damage or consequence as a result of any change to your circumstances that may affect your Will.
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Providing advice
The Public Trust online service contains limited information to assist you to make a simple Will. The information provided as part of the online service is not intended to constitute professional advice. The online service does not contain the advice that you may need if your circumstances are complex. You must contact us if you think you need professional advice or if you would like us to legally check your Will before you sign it. No liability is accepted in respect of you, your personal representatives or the beneficiaries of your estate if you choose to proceed to make a Will without contacting us and obtaining advice.
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Privacy
The information you provide about yourself through the website and the online service will be held securely and in accordance with our Privacy & Security policy. The information won't be disclosed, unless you've agreed to this or the law requires us to disclose. Under the Privacy Act 1993 you have the right to request access to your information and to ask for it to be corrected if wrong.
We will use information you supply to improve our website and the online service and at times to supply you with information about other products and services that may be of interest to you. More information about how we will use your information and your right to request access and correction of your information is set out in our Privacy & Security Policy.
By accepting these conditions you also agree to accept the terms of our Privacy & Security Policy.
If you wish to make a complaint about the use of your information please email us at privacy@publictrust.co.nz or write to us at...
Public Trust Privacy Complaints
Private Bag 17906
Greenlane -
New Zealand context
The information and online service available on this website have been developed and are intended for New Zealand residents.